ALL Products must be returned within 30 days of the original invoice date.
Refunds can only be applied to the exact form of payment used to make the purchase.
Products returned due to Naughty Raven’s error, or because they were received in a defective condition, are eligible for a full refund or exchange. (Naughty Raven may require photo documentation before authorizing this type of return.) Returns of undesired, undamaged Products from correctly fulfilled orders are ineligible for a refund on shipping. Undamaged Products must be returned in pristine, unused condition for a refund. Because T-shirts are printed to order they cannot be returned or exchanged if they do not fit. Please choose size with care.
To return undamaged Products:
- You must first e-mail us a request for a Returned Merchandise Authorization number (RMA) within 14 days. Once an RMA is issued, products must be received by Naughty Raven within 14 days. Authorization will not be extended or reissued. Naughty Raven does not accept unauthorized returns.
- Customer is solely responsible for shipping undesired, undamaged Products back to Naughty Raven. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping and insurance charges and all risk of loss for the returned Products during shipment. Customer agrees that all returned Products will be 100% complete and in re-saleable condition. If any component of the returned Products is missing or damaged by the Customer, Naughty Raven may, at its sole discretion reject the entire return or choose to impose additional charges against the Customer for replacement of the missing element(s).
Your RMA must be clearly displayed on your shipping label and on a piece of paper inside your package.
We encourage you to select a return shipping method that includes tracking and insurance, as we will not refund your payment if we do not receive your return.